Transforming ATC Logistics with Power Apps, Power BI, & SharePoint Solutions.

Industry

Outcome

75%

On-Time Deliveries

90%

Time Efficiency

100%

Customer Satisfaction

Company Overview

ATC Computer Transport and Logistics is a European provider of logistics and technical services to the data center industry, boasting over 40 years of experience. They offer a full data center lifecycle management service, from secure transport and installation to decommissioning. ATC specializes in handling critical spare parts, white-glove delivery, and complex IT relocations. The company is highly regarded for its commitment to precision, care, and superior customer service.

The Challenge

ATC Logistics faced inefficiencies in loading, delivery tracking, equipment management, and employee recognition.

Loading and Unloading

Using spreadsheets and phone calls to manage shipments during loading and unloading caused a lot of inefficiencies and potential errors.

Delivery Tracking

Delivery tracking was challenging without real-time updates, causing delays, miscommunication, missed follow-ups, and a lack of timely action.

Handling Escalation

Handling and escalating issues with instruments or other vital logistics components, including parts and tools, led to operational bottlenecks.

The Solution

To address these challenges, ATC Logistics adopted a suite of PowerApps, Power BI, and SharePoint solutions, transforming their operations.
Field Quality PowerApps Application: We developed a centralized platform specifically for planning and coordinating shipment deliveries. This app provides real-time notifications, quality control checklists, performance tracking, improving operations efficiency and errors reduction
Power BI Reports: Our interactive visualizations and real-time insights enhanced delivery tracking, increased collaboration, and empowered data-driven decision-making. This enabled Senior Leadership to access the reports and effectively for decision-making.
SharePoint Application: Our SharePoint custom solutions transformed ATC Logistics using modern tools, and simplified integrations with other 3rd party applications. This enhanced collaboration, propelling the company towards future growth and innovation.
Power Automate Workflows: We’ve set up more than 40 automated workflows with Power Automate, linking on-field workers to office staff. For instance, when field workers finish shipments and update their status, it triggers workflows that alert office employees

The Benefits

Icon representing Save Time

On-Time Deliveries

Significant improvement in delivery punctuality, ensuring that assets are delivered as scheduled

Customer Satisfaction

Exceptional service quality and reliability led to 100% customer satisfaction, reflecting the highest standards of performance.

Time Efficiency

Streamlined processes resulted in a 90% increase in time efficiency, reducing delays and enhancing productivity.

TESTIMONIAL

What they say about us

Join Us on the Innovation Journey

Ready to transform your business?

Connect with us today and begin your digital evolution!